Identity verification without borders.

With face-to-face video assistance from our experts.

Try it now
woman smiling looking at her phone to identify herself through video identification
ID card icon in orange

Our expert-assisted video verification is facilitated by highly trained agents, giving your customers the best identity experience with human-machine collaboration.

Flexible configuration

From lower assurance to highly regulated use cases, you can customize your KYC experience for conversion. 

user experience
Secure & accessible

You can rely on deep anti-fraud expertise trusted by leading financial services institutions, balancing security with the customer experience and accessibility.


Customize the customer experience to meet every level of assurance.

Get an edge with secure, accessible live interviews with identity experts for real-time customer onboarding.

See it in action

Meet the strictest regulatory requirements
in highly regulated industries.

Use Cases

Financial Services

Use expert-assisted video verification to comply with European AML Directives and national AML laws. 


Add on eSign to close contracts with your customers online. All the customer needs is a verified ID document to electronically sign a document. 


Optimized for lesser assurance use cases too.

  • Fast.

    Optimize the customer experience with a lighter VideoIdent configuration to onboard customers in even less time.

  • Cost effective.

    By using a lighter configuration for use cases that do not require high assurance, costs will be lighter too.

  • Inclusive.

    Our expert-assisted verification is suitable for those with less digital experience and for people with disabilities.

Your customers can verify 24 hours a day with video.

You can offer your customers the opportunity to freely choose the most convenient time for verification services. 

No matter what your industry or your use case – opening a bank account, FOREX trading, player identity verification – you name it, we’ve got you covered. 

With 16.5 million customers across 14 countries in Europe, we needed an identity verification solution that could cater to the multiple regulatory requirements of each region and address the challenge of new customer acquisition.

Pavel Subrt | Digital Transformation Director | Raiffeisen Bank International

Identity verification and document signing -
your way.

You can offer fast verification for customers on the go, with automated services available 24/7/365. With a video ident procedure, you can also provide the equivalent of a face-to-face verification with an expert via video for your customers who feel more secure verifying with people and for those with disabilities.

All of this coupled with seamless eSignatures, address verification, PEP & Sanctions checks and bank account verification.

We comply with eIDAS and meet European AML Directives, along with specific national regulations so that you can fulfil a broad range of use cases. Benefit from using one provider and one platform – across EU markets.

With our platform, your customers will benefit from speed, security, and flexibility, choosing the verification they want to use, where and when they want to use it.

PVID certified: VideoIdent Qualified Electronic Signature

Adding to our expansive regulatory certification and expertise across Europe, our latest PVID certification from ANSSI ( Identity Proofing Service and VideoIdent Qualified Electronic Signature) demonstrates once again the integrity, security and strength of our remote identity proofing services – a certified service that you can trust anytime, anywhere.

Better for your business.

  • Safe: Human interaction compliments our AI-powered, proprietary fraud detection engine
  • Compliant: AML regulation-ready across EU markets
  • Secure: All data hosted in the European Union

Better for your customer.

  • Convenient: Customers can verify 24/7 from anywhere they choose
  • Fast: Identity verification in minutes
  • Easy-to-use: Intuitive, step-by-step experience simplifies the verification process

Our Products


Digital verification via video-chat, backed by AI-technology. Our AML-compliant solution meets high security requirements.


Automated, AI-powered identity verification for users all over the world – anytime, anywhere. And AML-compliant.

Our automated instant identity verification is based on Artificial Intelligence and Machine Learning. It’s simple, secure, and available anywhere, at any time. PVID

Identity verification is in the process of being certified by the ANSSI and complies with the Anti-Money Laundering Directives (AML-CFT) and meets high security requirements.


NFC-based solution for the electronic German identification card. Our identity verification solution with easy data scanning via smartphone. AML-compliant.


Let's talk!