Idnow VideoIdent
Now around the clock!
Video chat-based identity verification
It takes customers just a few minutes to conveniently register for your services.
With IDnow’s video verification, you can verify your customers’ identity within a few minutes – it’s easy, secure and in compliance with the law. Our EU-patented solution results in a clear increase in conversion rates compared to traditional offline procedures. It combines the expertise of highly qualified ident and fraud specialists with AI-based technology. And best of all, it is now available around the clock. Thanks to extended service hours for 24-hour availability, you can now offer your customers the opportunity to freely choose when they want to undergo identification.
Dedicated and supportive ident and fraud-spotting experts in over 15 ident centers in Germany and Europe – whenever, wherever.
Excellent usability, optimized for desktop, tablet, mobile and POS processes, and confirmed by very good user ratings.
All communication is done via encrypted channels. Data centers are located in the European Union to ensure a high level of data protection.
High level of legal compliance in accordance with the strict regulatory requirements throughout the European Union and beyond.
The decisive factor for selecting IDnow was the objective of providing our customers with a 100 % digital and mobile process that can be seamlessly integrated using the APIs in our digital infrastructure fidorOS right through to our backend systems.
Matthias Kröner | CEO | Fidor
With 16.5 million customers across 14 countries in Europe, we needed an identity verification solution that could cater to the multiple regulatory requirements of each region and address the challenge of new customer acquisition.
Pavel Subrt | Digital Transformation Director | Raiffeisen Bank International
All the customer needs is Internet access, a computer with a webcam, a smartphone or tablet, and their valid identification document. IDnow VideoIdent enables identification by video chat whilst considering all the requirements outlined in the Money Laundering Act, data protection directives and the requirements stipulated by the respective supervisory authorities (e.g., BaFin, FIAU, FINMA or FMA).
User Flow
All the customer needs is Internet access, a computer with webcam, a smartphone or tablet and their valid identity document.
Your customer starts the verification process with IDnow VideoIdent.
Ident Specialist identifies your customer through the IDnow software.
Transmission of identification data and thereby conclusion of the verification process.
Regulatory & Compliance
IDnow VideoIdent complies with the Anti-Money Laundering Act and is subject to the national requirements of the respective supervisory authorities, in Germany as governed by BaFin, in Malta by FIAU, in Austria by FMA, and many more. IDnow VideoIdent ensures a high level of legal compliance according to the strict regulatory requirements in the European Union and beyond. All data centers, ident centers and ident specialists are completely located in the European Union to ensure a high level of data protection for our platform.
You can benefit from in-depth industry and expert knowledge and you may receive regular information on regulatory changes relating to KYC and digital identities in our KYC Insider Newsletter or contact us directly.
Get more informationNow around the clock!
Users can now perform non-automated identity verification at any time thanks to the Ident Center’s new service hours, which now extend into the night. With these service hours for 24-hour availability, you can offer your customers the opportunity to freely choose the most convenient time for them to undergo identification and use your services. No matter what your industry or your use case – opening a bank account, FOREX trading, player identity verification – you name it, we’ve got you covered!
The new service offering available in English and German enables quick and easy identification – whenever and wherever your customers need it.
IDnow eSign
With IDnow eSign, you can sign contracts with your customers online. Instead of requiring a handwritten signature, a face-to-face equivalent of the Qualified Electronic Signature (QES) is created. It is equally valid from a legal perspective.
In just a few minutes, IDnow eSign enables contract conclusion without media disruption or additional hardware.
All the customer needs is Internet access, a computer with a webcam, a smartphone or tablet and their valid ID document. The customer will first be identified through IDnow VideoIdent before being taken directly to the contract signing. Everything happens within the same seamless process. This allows for a great user experience, which in turn improves the conversion rate.
Learn more about IDnow eSignAI and machine learning-based identity verification for users. Our fast, easy and flexible solution– available anytime and anywhere.
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