The need for user-friendly and fast digital processes is greater than ever. Not only have customer expectations changed over the last few years – users expect services to be available within minutes, not days – but the current situation has also forced many companies to act and adapt quickly.
Fraud on the rise.
COVID-19 is a significant distraction for management and employees, and large numbers of employees are now working remotely. Criminals use sophisticated analysis to seek out weak spots and to take advantage of flimsy controls and poor IT security. Based on a report by consulting firm PricewaterhouseCoopers (PwC), individual organisations recorded a 40 percent increase in attempted cyberattacks within a week of the lockdown.
IDnow’s Security Report 2020 outlines different fraud methods used by fraudsters and explains how IDnow is able to identify and prevent utilising the best of both worlds: Highly developed technology and human instinct.