IDnow VideoIdent

Seamless online identification using an agent-assisted video chat process in compliance with the Money Laundering Act.

With IDnow’s Video Verification you can verify your customers’ identity within a few minutes – easy, secure and in compliance with the law. Our EU-patented solution results in a clear increase in conversion rates compared to traditional offline procedures. It combines AI-based technology with the expertise of highly qualified Ident Specialists.

All the customer needs is internet access, a computer with webcam, smartphone or tablet and their valid identity document. The Video Verification enables identification by video chat whilst taking into account all the requirements set forth in the Money Laundering Act, data protection directives and the requirements laid down by the respective supervisory authorities (e.g. BaFin, FIAU, FINMA or FMA).



  • Higher conversion rate
  • Highest security standard & legal compliance
  • Customized integration capability
  • Improved quality of your customer data

Advantages for your customers

  • Anytime and anywhere
  • No additional hardware
  • Easy and quick in a few minutes
  • Real time processing of the request

»The decisive factor for selecting IDnow was the objective of providing our customers with a 100 % digital and mobile process, that can be seamlessly integrated using the APIs in our digital infrastructure fidorOS right through to our backend systems«

Matthias Kröner, CEO Fidor

IDnow Video Verification is as simple as this:

Use cases

Many industries are faced with the challenge of digitalising their business processes. In cooperation with the end customer, in many cases it is advisable to identify this beforehand. This is beneficial for the security of both parties, particularly in the finance, insurance, telecommunications, automotive and eCommerce sectors.

Regulatory requirements

IDnow VideoIdent is a solution in compliance with the Money Laundering Act. In Germany for example it is governed by the BaFin, in Malta by FIAU, in Austria the FMA and in Switzerland the Finma. We meet all legal requirements for most European countries.


IDnow VideoIdent and IDnow eSign can be incorporated individually into your IT landscape.

During your implementation we are happy to support you in workshops, remotely, or on your premises.