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How Corona changes customer behavior

Digital products are on the rise. With the Corona (COVID-19) pandemic affecting all our daily lives, we at IDnow see significant changes in customer demand and behavior.

As the provider of a verification as a service platform, we at IDnow constantly monitor and analyze our demand to make short-term adjustments. In the last weeks, we discovered some noteworthy changes. The increasing demand for digital alternatives in the current situation are no surprise: When people do not have the possibility to visit a bank branch, digital solutions are needed more than ever.

IDnow has seen significant changes not only in demand for certain services but as well as in the behavior of end customers. Download the infographic to get more insights.IDnow infograph on how Coronavirus changes customer behavior. showing numbers, graphs and informations


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